Policies

Privacy Policy

Harpenden Musical Theatre Company is dedicated to protecting your personal data and we take great care to ensure that your privacy is never compromised when you use our website. 

We have a privacy policy, (see below) but to avoid pages of legal jargon, here's a simple explanation of what data we collect and what we do with it. 

  1. We do not use visitor tracking software such as Google Analytics or other services designed to monitor your visit. 
  2. Cookies are used to improve the experience on the website: for example, you should not see the mailing list pop-ups after your first visit. Our website is hosted by dudamobile.com who may collect visitor data. Their servers are based outside the EEA. We have not given Dudamobile permission to share website visitor data with any third parties. 
  3. We will only ask for your name or email address if you wish to subscribe to our Mailing List, which is free of charge. Should you wish to subscribe, you will be asked to provide explicit consent for us to process your data and communicate with you. You may unsubscribe at any time by clicking the unsubscribe button in a newsletter issue or by emailing us. Please note that your name and email address will be stored on Mailchimp's servers should you sign up to the newsletter: these are not in the EEA. This information will not be shared with any other third party organisations under any circumstances. 
  4. If you contact us through our contact page we will ask for your name and email address. This is purely to enable us to respond to your query. This information will not be used to add you to our mailing list and it will not be shared with third parties. We retain emails for twelve months, after which they are deleted. Emails are retained so that we can respond more effectively to future or follow on queries.  
  5. If you choose to purchase show tickets through the website, your information will be processed by Ticketsource.co.uk for the purposes of providing the ticketing service to you. Your data will be stored and processed by Ticketsource who are operating under their own GDPR compliant privacy policy. They will ask for your name, address, email address, phone number and credit/debit card information. We do not at any time have access to your payment information, but can access your personal information for the purposes of managing attendance at shows. If you consent to be notified of Harpenden Musical Theatre Company events and news during the ticket purchase process, we will export your name and email address to mailchimp for the purposes of communicating with you. We do not share this data with any other organisations, although Ticketsource may request consent to notify you of local events not organised by Harpenden Musical Theatre Company. If you consent to this, they will process your data for the purpose of marketing.
  6. We do have a Facebook page and invite you to "like" us on Facebook. We do not actively process Facebook likes or store your Public Profile Information. By liking us on Facebook, you may receive notifications of posts that we share. 

Should you have any concerns, or wish to receive a copy of the data we hold about you, please email us. We do not impose an administration fee for this and will endeavour to respond within 28 days.
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